# Account Creation and Login

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***Q: How do I create an account on Earneo.tube?***&#x20;

A: To create an account, click on the "Sign Up" button on the homepage and fill in the required details.&#x20;

***Q: Are multiple accounts allowed on Earneo.Tube?***

A: To ensure a fair experience for all users, we only allow a maximum of 2 accounts per household/IP address. Opening multiple accounts to exploit the platform may result in suspension or permanent ban of all associated accounts.

***Q: I forgot my password. How do I reset it?***&#x20;

A: Click on the "Forgot Password" link on the login page and enter your registered email address. You will receive a new temporary password in your email. \
You can then login to your account, and change your password in 'My Account/Change Password'

***Q: Is there an age requirement for joining Earneo.Tube?***

A: Anyone above the age of 13 can join Earneo.Tube. However, to withdraw and trade your RNO tokens, you need to own a wallet and participate in an exchange, which may have their own age requirements.

**Q: How do I use Earneo on my mobile device?**

A: For the best user experience on mobile, we recommend downloading and using the Earneo mobile app. You can find the iOS app [here](https://apps.apple.com/us/app/earneo/id1518037604?platform=iphone) and the Android app [here](https://play.google.com/store/apps/details?id=app.earneo.tube). This will ensure a smooth and seamless browsing and viewing experience while using Earneo on your mobile device.

**Q: Do I need to create a new account for the Earneo mobile app?**

A: No, you don't need to create a new account for the mobile app. Your existing account created on Earneo.Tube can be used seamlessly on the Earneo mobile app, and vice versa. Just log in with your existing credentials, and you're good to go.

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